Peter

The majority of reviews depict a distressing pattern of service failures at Peter's Plumbing. Firstly, punctuality is a recurring issue, with numerous reviewers mentioning late arrivals or missed appointments altogether. This lack of reliability appears to inconvenience customers significantly and leaves them feeling undervalued and neglected. A crucial concern raised is about the quality of the ... Read more

The majority of reviews depict a distressing pattern of service failures at Peter's Plumbing. Firstly, punctuality is a recurring issue, with numerous reviewers mentioning late arrivals or missed appointments altogether. This lack of reliability appears to inconvenience customers significantly and leaves them feeling undervalued and neglected. A crucial concern raised is about the quality of the repair work. Many clients report that the plumbing issues remained unresolved even after successive visits from technicians. Specific complaints included improper installation, use of incorrect parts, and inadequate leak detection. Several customers were left with more significant damage and further complications after engaging Peter's Plumbing, necessitating the hiring of other professionals to rectify the mess. Moreover, customers strongly criticized the company's pricing practices. Many felt that they were quoted misleading estimates only to receive inflated bills once work commenced. There are alarming accounts of excessive charges for services that were poorly executed or incomplete, leading customers to label the business as a scam or bait-and-switch operation. Instances where deposits were taken without service delivery further highlighted perceived dishonesty. The communication skills of the office staff have also drawn criticism, with several customers experiencing difficulty in obtaining timely updates or responses to their inquiries. This issue, combined with reports of confrontational interactions Read less