Air Controllers Heating & Cooling

The reviews highlight significant dissatisfaction with Air Controllers Heating & Cooling, primarily stemming from their failure to address installation errors. A customer felt the need to express concern about the discomfort faced by a newborn due to improper ductwork, indicating that the issues are not only technical but also have serious implications for family welfare and safety. Another comm... Read more

The reviews highlight significant dissatisfaction with Air Controllers Heating & Cooling, primarily stemming from their failure to address installation errors. A customer felt the need to express concern about the discomfort faced by a newborn due to improper ductwork, indicating that the issues are not only technical but also have serious implications for family welfare and safety. Another common thread across the reviews is the lack of responsiveness from the company. The customer reported multiple attempts to reach out for assistance without receiving callbacks, which further exacerbated their frustrations. This raises alarming red flags regarding the company's customer service practices. Moreover, the reviewer noted a troubling incident where the company contacted them not to correct the ongoing issues but rather to request the removal of the negative review. This suggests a prioritization of public perception over genuine customer care and problem resolution, which is likely to alienate current and potential clients. Overall, the detailed sentiments conveyed through the reviews reflect deep frustrations with both service execution and customer support, leading to a pervasive sense of mistrust and dissatisfaction with Air Controllers Heating & Cooling. Read less