Cottrell

The reviews reveal several key themes regarding Cottrell:Responsiveness and Efficiency: Numerous reviewers praised Cottrell for their promptness in responding to inquiries and scheduling service. Quick callbacks and timely service are significant highlights, making a positive impression on customers.Professionalism and Courteousness: A consistent point of satisfaction across multiple reviews is th... Read more

The reviews reveal several key themes regarding Cottrell:Responsiveness and Efficiency: Numerous reviewers praised Cottrell for their promptness in responding to inquiries and scheduling service. Quick callbacks and timely service are significant highlights, making a positive impression on customers.Professionalism and Courteousness: A consistent point of satisfaction across multiple reviews is the demeanor of Cottrell's staff. Reviewers noted how polite and professional the technicians were, creating a comfortable atmosphere for homeowners during stressful plumbing issues.Quality of Work: Many customers reported that plumbing issues were resolved effectively and thoroughly. The technicians, particularly Mr. Chong Kim and Josh, received specific commendations for their expertise and capacity to explain problems, ensuring customers felt informed and confident about the repairs.Trustworthiness: The company's integrity is frequently mentioned, with positive remarks indicating that the technicians did not pressure customers into additional services or unneeded repairs. This honesty has led many reviewers to express their intention to use Cottrell for future plumbing needs.Mixed Experiences with Communication: While most reviews are positive, there is a notable complaint regarding unfinished work and a perceived lack of follow-up. One customer mentioned being Read less