TE Certified Electrical, Plumbing, Heating & Cooling

A substantial number of reviews reflect a highly favorable view of TE Certified's services, with many customers praising individual technicians for their professionalism, knowledge, and friendliness. Mauricio, Michael, and Rafael are frequently mentioned as exemplary technicians who not only addressed the customers' immediate needs but also provided additional information and options relevant to t... Read more

A substantial number of reviews reflect a highly favorable view of TE Certified's services, with many customers praising individual technicians for their professionalism, knowledge, and friendliness. Mauricio, Michael, and Rafael are frequently mentioned as exemplary technicians who not only addressed the customers' immediate needs but also provided additional information and options relevant to their installations and repairs. This has created a strong sense of trust and a feeling that customers are not being taken advantage of financially. The responsiveness of the company is a common theme, with several customers noting that they were able to secure same-day service, often in urgent situations, such as a broken A/C or heating issues. The thorough communication of technicians regarding issues and solutions has contributed positively to customer satisfaction, as many appreciated being kept informed before and after work was done. However, there are notable criticisms regarding the pricing structure. Some customers felt that the costs for service calls or replacements were unnecessarily high or lacking in transparency, leading them to seek services elsewhere. This sentiment was particularly highlighted in a review expressing frustration over the lack of plumbing services despite the company's name, which may invoke expectations of broader service offerings. Additionally, while most experiences reported were excellent, there were mentions of service deficiencies, such as the failure to follow through with inspections, which led to slight discontent among some customers. In conclusion, TE Certified has garnered a reputation for providing quality service, knowledgeable staff, and a good customer experience. Nonetheless, addressing pricing transparency and clarifying service availability could help mitigate the concerns expressed by a minority of clients, further enhancing their overall reputation in the market. Read less