T & T Davis General Maintenance

The reviews of T & T Davis General Maintenance reveal a blend of positive and negative feedback, showcasing the dual aspects of customer experiences with the company. On the positive side, many clients express their appreciation for Terry's professionalism, quick response times, and overall quality of workmanship. Several reviewers mentioned specific instances where he effectively handled plumbi... Read more

The reviews of T & T Davis General Maintenance reveal a blend of positive and negative feedback, showcasing the dual aspects of customer experiences with the company. On the positive side, many clients express their appreciation for Terry's professionalism, quick response times, and overall quality of workmanship. Several reviewers mentioned specific instances where he effectively handled plumbing and general maintenance tasks, providing fair quotes and completing work promptly. Customers felt that Terry went beyond their expectations by promptly addressing issues, ensuring clear communication, and maintaining a respectful demeanor throughout the process. The positive sentiments are underscored by mentions of his work being reliable and of high quality, as several customers indicate a willingness to hire him again for future projects and refer him to friends and family. Conversely, the negative reviews focus on a particular incident involving unmet commitments regarding the removal of an old dishwasher. The dissatisfaction expressed by the reviewer highlights significant concerns about trust and reliability, as the initial agreement was not fulfilled. This review stands out as an indication of potentially larger systemic issues within the company's service delivery. Furthermore, there is a mention of a pricing discrepancy that left one client feeling disappointed, suggesting a lack of consistency in quoting practices that can lead to customer frustration. In summary, the findings indicate that while T & T Davis General Maintenance does provide excellent service in many instances, there are critical areas needing improvement, particularly in honoring commitments and maintaining consistent pricing. Addressing these concerns could significantly enhance the overall customer experience and improve the company's reputation. Read less