Seagraves Plumbing

Seagraves Plumbing garners both strong praise and notable criticism based on recent reviews. Here are the key findings from the sentiments expressed:Quality of Service: Many customers have shared excellent experiences with specific plumbers, often indicating a high level of expertise. For instance, Mike and Anthony have been frequently mentioned for their professionalism, communication, and thorou... Read more

Seagraves Plumbing garners both strong praise and notable criticism based on recent reviews. Here are the key findings from the sentiments expressed:Quality of Service: Many customers have shared excellent experiences with specific plumbers, often indicating a high level of expertise. For instance, Mike and Anthony have been frequently mentioned for their professionalism, communication, and thoroughness. Satisfied customers report that they not only completed jobs efficiently but also took the time to explain processes, enhancing trust in the service provided.Inconsistency in Customer Service: While some plumbers receive high marks for their skill and demeanor, several reviews highlight issues with certain staff members and overall customer service. A few customers pointed out that the phone receptionists could be rude or dismissive, creating a poor first impression and undermining the company's overall reputation.Negative Experiences and Damage Claims: Some reviews convey alarming issues, including damages caused by the plumbing crew, such as a broken shower valve resulting in extensive property damage and additional costs. These incidents have led to lawsuits and considerable dissatisfaction, overshadowing positive experiences for some customers.Pricing Concerns: The reviews reveal a divide in perceptions of cost-value. Several users believe the pricing is fair, particularly when compared to competitors, while others feel the services were overpriced or that they were not informed about potential costs in advance. The variability in perceived value suggests a need for clearer communication regarding pricing and service options upfront.Emergency Response: A recurring positive theme is the company Read less