Reggie The Plumber

The reviews of Reggie the Plumber exhibit a strong dichotomy between commendation and frustration.Positive Experiences: A substantial number of reviewers express satisfaction with the services rendered. Many highlight specific technicians for their professionalism, such as Fernando and Barbara. Customers appreciate the promptness in responding to plumbing issues and the thoroughness of the evaluat... Read more

The reviews of Reggie the Plumber exhibit a strong dichotomy between commendation and frustration.Positive Experiences: A substantial number of reviewers express satisfaction with the services rendered. Many highlight specific technicians for their professionalism, such as Fernando and Barbara. Customers appreciate the promptness in responding to plumbing issues and the thoroughness of the evaluations and repairs. Instances of quick arrival times, effective communication, and thorough explanations of repairs were frequently noted. Specifically, reviews noted instances where technicians reworked past plumbing failures or quickly addressed emergent leaks, which led to high praise from customers.Negativity Surrounding Communication and Reliability: On the flip side, a notable fraction of reviews describe negative experiences, particularly with appointment scheduling and follow-up communication. Some customers were disappointed by no-shows for scheduled appointments and a consistent inability to receive timely responses to their inquiries. Instances of broken promises regarding scheduling led to feelings of frustration and distrust. Miscommunication regarding quoted prices and job timelines also surfaced, contributing to a sense of unreliability.Quality of Work: While many customers praised the quality of work done, enough reviewers experienced numerous issues Read less