Panther Plumbing of Marietta

Across the reviews, a significant number of customers commend the professionalism and efficiency of Panther Plumbing's technicians. The punctuality and clarity in communication, especially from the office staff, are frequently highlighted as positive experiences. Customers appreciate detailed explanations provided by plumbers like Erik and Cody regarding the plumbing issues and proposed solutions.... Read more

Across the reviews, a significant number of customers commend the professionalism and efficiency of Panther Plumbing's technicians. The punctuality and clarity in communication, especially from the office staff, are frequently highlighted as positive experiences. Customers appreciate detailed explanations provided by plumbers like Erik and Cody regarding the plumbing issues and proposed solutions. Many reviews reflect a general sentiment of trust in the technical abilities of the workers, with multiple mentions of satisfactory resolutions to plumbing problems. However, there is a persistent theme of dissatisfaction concerning pricing and upselling practices, with users feeling pressured to consider additional repairs that they believed were unnecessary. One customer specifically mentioned feeling overcharged for a straightforward service, indicating a disparity between perceived value and the actual charges, which some regarded as excessive compared to local averages. Additionally, concerns about reliability surfaced, notably with reports of missed appointments, which undermines the positive aspects of their service. Despite the mixed sentiments surrounding pricing and scheduling problems, the overwhelming majority of reviews favor positive experiences, touting quick service, knowledgeable technicians, and willingness to address customer concerns effectively. This combination of strengths and weaknesses presents a complex view of Panther Plumbing, suggesting that while the quality of work is generally high, improvements in transparency around pricing and scheduling reliability could enhance customer satisfaction further. Read less