Greenlee Plumbing

A significant number of reviews indicate that Greenlee Plumbing stands out for its reliable and prompt service. Multiple customers remarked on their impressive turnaround times for various projects, including entire house repipes and urgent repairs, often completed within two days. Reviewers frequently commended the professionalism and friendliness of the staff, making homeowners feel comfortable ... Read more

A significant number of reviews indicate that Greenlee Plumbing stands out for its reliable and prompt service. Multiple customers remarked on their impressive turnaround times for various projects, including entire house repipes and urgent repairs, often completed within two days. Reviewers frequently commended the professionalism and friendliness of the staff, making homeowners feel comfortable in their homes, which is an important factor in any service industry. Customers noted the transparency in pricing, citing that estimates were accurately communicated and upheld once the job was completed. Many reviewers appreciated that Greenlee Plumbing employed its own contractors for drywall and painting, simplifying the renovation process. This full-service approach seems to resonate well with clients who value convenience and cohesive project management. However, some negative feedback surfaced, primarily surrounding customer service and follow-up. A few customers shared experiences of poor communication, particularly when issues arose after the completion of work. For instance, delays in addressing warranty issues or poor follow-up when mistakes occurred led to dissatisfaction. This disparity in customer service has affected some clients' overall perceptions, despite their prior positive experiences. Specific highlights include: - Professional Technicians: Technicians like Billy received notable praise for their technical skills and ability to explain the processes to customers. - Speed of Service: Multiple reviews noted that jobs were completed much faster than anticipated. - Quality of Work: Many satisfied customers commended the high quality of workmanship, particularly in more extensive projects, such as pipe replacements and remodel preparations. - Communication Issues: Some customers experienced frustration with communication, particularly concerning scheduling and follow-up on warranties or repairs needed after initial jobs. - Mixed Feedback on Pricing: While many found the pricing fair and consistent, several expressed concerns over cost discrepancies or unexpected charges. In conclusion, Greenlee Plumbing is widely perceived as a dependable service provider among a significant segment of their clientele. The company Read less