D & S Plumbing
3.6 /5 (111 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The review for D & S Plumbing reflects a negative sentiment, primarily due to perceived overcharging for the services rendered. The customer explicitly mentions being charged for three hours of work while the actual time spent was only 1.5 hours, leading to frustration. The high hourly rate of $120 further exacerbates the customer's dissatisfaction, suggesting a feeling of unfair treatment in term... Read more
Services Offered Verified by Business
Bathtub installation
Drain repair
Faucet installation
Faucet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower installation
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe repair
Workman Score
- Price-friendly
30%
- Professionalism
40%
- Completion
40%
Overview of Company Customer Sentiment Analysis in January
The review indicates a significant concern regarding transparency and fairness in billing practices. The customer feels misled by the time recorded for the service, which starkly contrasts with the actual duration confirmed by their own evidence (the camera footage). This discrepancy raises questions about the trustworthiness of the company