Allgood Plumbing Electric Heating & Cooling

Service Delays and Appointments: A recurring complaint across the reviews is the failure to adhere to scheduled appointments. Multiple customers reported waiting for technicians who never showed up, often with little to no communication from the company. This led to significant frustration, particularly for those needing urgent repairs.Pricing Concerns: Many reviews highlight issues with pricing p... Read more

Service Delays and Appointments: A recurring complaint across the reviews is the failure to adhere to scheduled appointments. Multiple customers reported waiting for technicians who never showed up, often with little to no communication from the company. This led to significant frustration, particularly for those needing urgent repairs.Pricing Concerns: Many reviews highlight issues with pricing practices. Numerous customers felt that the charges for services were exorbitant and not reflective of the work performed. Charges that revealed steep markups on parts were also noted, leading some to perceive the company as attempting to take advantage of uninformed customers.Incompetence and Poor Quality of Work: Several reviewers voiced concerns over the professionalism and expertise of the technicians. Instances of incorrect diagnoses and rushed work were cited, with a feeling that technicians prioritized sales over proper service. In some cases, customers described receiving inaccurate information regarding repairs, contributing to distrust in the company.Inadequate Customer Support and Follow-Up: Customers reported difficulty in reaching customer service for queries or complaints. Many expressed frustration over leaving messages or calling multiple times without receiving a response. This lack of support exacerbated feelings of neglect and dissatisfaction with the overall service experience.Ethical Concerns: A few reviews mentioned unethical practices, such as upselling unnecessary services or providing misleading quotes. Customers expressed feeling undervalued, leading to broader concerns regarding the company Read less