Review and analyze now for company Olshan Foundation Repair and provide the analysis in the discussed format for the following reviews: '''Very professional and friendly personnel at all levels. Work was completed very quickly including a very thorough clean up of thief work areas around the house.
Any plants they have to remove are replanted. Very good touch.
Worthy of your consideration and trust for your foundation concerns. The sales rep told me to have my plumbing done prior to Olshan doing the foundation.
Olshan totally screwed up the 12k worth of plumbing I did and is now saying they don't cover plumbing. I spent 75k with Olshan and now have to spend another 7k that Olshan broken when the were doing their piers/tunneling.
Do not use this company. Buyer beware! My own experience revealed that The biggest mistake one could Make is trusting Olshan foundation Because I had two small cracks developing in the wall' sheetrock inside the house, I called Olshan Foundation Repair of Dallas, the so-called 90 years old company which I later discovered from Official public records that it was formed on Sep/09/2004 in Dells, and on12/31/1996 in Houston.
Clearly the alleged 90 years history seems not to add up. WELL, I did sign a strange locking contract and waited for the day in which the repair to be done...
I wish I didn't! Olshan - sent me a bunch of hardworking, ground-digging people who are recently hailed from El Salvador. Perhaps they are very nice bunch of strong guys who can did holes in the ground fast; however, they are surely neither educated in engineering, nor in foundation repair, nor were they equipped with engineering drawing, instructions, nor were they supervised by a professional.
OLSHAN charged me $650 dollar for alleged engineering, that is FRAUD - There was no engineering blueprints, no engineer to supervise, no engineering guidance or written instructions to the workers, and certainly no one to coordinate the random guessing each of the workers had to do on his own as to how much to jack-up the house, where, and how the foundation should be moved - it was a profound negligence and absence of coordination. THE RESULT WAS A COMPLETE DISASTER, as walls became separated from ceilings, doors came stuck jammed-in could not be open, and floors caved with the two small cracks for which the foundation repair was called turning into 39 huge cracks inside the house, and 11 cracks developing in the break walls outside.
In addition to the structural damages, Olshan's destructive unprofessional and unsupervised workers caused damages to the plumbing of the house which initial repair estimate is in exccess of $22,000 The complete chaos by the uneducated, unlicensed, and uninsured contractor hired by Olshan to handle hundreds of thousands if not millions worth of real estate resulted in almost full destruction of my house. The good-ole crew gathered by the greed-driven Olshan were instructed to finish the job in about six-hours...
Well, Olshan needed to profiteer from doing the biggest number of contract regardless shady work. THE UNSUPERVISED WORKERS, each relying on his own guesses are all you get for your money when you trust Olshan Foundation Repair of Dallas THIS IS MY OWN EXPERIENCE, IT IS NOT A STORY AVOID FALLING IN THE OLSHAN TRAP LIKE ME, BEFORE YOU SIGN WITH OLSHAN ASK TO SEE LIABILITY INSURANCE ON THE CREW COMINHG TO YOUR HOUSE, ASK FOR THEIR QUALIFICATIONS, ASK FOR THEIR STATE-ISSUED CONTRACTOR LICENSE; perhaps you should ask for THEIR NAMES...
Olshan had no idea who was coming to repair my foundation... Olshan did not care as long as the cheapest contractor who can do the shady work fast is found and hired by Olshan.
My experience showed me that Olshan greed is endless, and Olshan's only objective is profiteering at the homeowner's expense with complete disregard to integrity, professionalism, and safety. Olshan did a bad job and didn't honor their work.
Had to find another company to come out and fix their poor work. We hired Olshan two years ago to repair our foundation.
It appears as though the foundation work was completed correctly, however, it has only been two years since installation. My dissatisfaction with Olshan relates to the impact of the subcontractors to my property.
Apparently, my 25-year old Oak Tree was great to bang tools against to release clay mud from them as it ended up having dozens of gouges in the bark because of this lack of care towards our property. One of the main lines to our irrigation system was damaged during their work, however, they said they repaired it.
Recently, we had an irrigation system technician come out to find a leak in our line and it turned out to be exactly where Olshan damaged it. We learned it wasn't repaired properly, necessitating more work to repair properly, costing me $175 out of pocket.
They also left way too much soil in the front of the house, requiring me to move about a dozen wheelbarrows full of soil to the backyard - lots of work. I would never recommend Olshan to a friend or family member based on my experience.
Asked Olshan to come out do a quote for doing all lift of a concrete deck and more concrete work on pool deck and driveway. Martin came out.
He quoted the price on the lift 4K but said he wasn't the guy to quote the other concrete work. Said he would get his concrete specialist out to continue the quote.
And then he disappeared and never returned any communications. When he gave me the quote I felt that if I didn't agree right then, he really didn't care about take the job.
Wasted my time. I would not suggest reaching it to them.
Reply to comment. Interesting.
I have no voice messages from anyone from Olshan. She called me today after I posted to set it up an appointment.
She said that she has spoken to someone in the back office about it but didn't know what had happened after that. Olshan gave me a quote for some work that was over double (nearly triple) what 3 other reputable companies gave me.
When I asked why the price was so high, they didn't have an answer. I spoke with the sales manager a few days later who quoted me more than 10% less than the prior olshan rep.
When I asked the rep why the price was so high compared to others (and even within his own company), he told me he didn't know and that the other quote with olshan must have just been a discount. Olshan's warranty also basically states that if the issues persist, even after their work is completed, they can't be held liable.
It also took several calls for them to explain their warranty and any financing options since they do not return calls in a timely manner. They like to hide multiple additional fees (hidden in the fine print) that aren't included in their estimates, which will drive up their price even higher so be sure to thoroughlyread any contract with them prior to signing.
I can not stress enough that you should shop around before being upcharged by this company. These folks suck! I had an appointment for a month and a half to repair our driveway and my neighbors driveway.
They called to confirm a week or so out so I took an earned PTO day to stay home for the repairs. Called mid morning to check on a time and was tld we were on the schedule at noon but the machine was broken and they were trying to repair it.
Called at 2pm to see what was going on and told the machine was still not working (a borrowed machine because theirs was damaged in a wreck) so wanted to reschedule after I wasted a PTO day. Horribly unprofessional, non-communicative company.
Nolan Ryan would be well served to remove his endorsement of these clowns. Olshan came out and did my quote and was on time.
When it came time to do the work, everything went great! With a super dry summer here there may be a small warranty adjustment needed, and they will be back out soon to take a look, but very pleased with the outcome. I srarted out wanting to give Olshan a 5 star review.
The Olshan people are friendly, the work was exactly what I wanted. Robert Wise came out to do the measurements and explain what needed to be done.
I highly recommend him, he answered all my questions and never judged if they seemed dumb since this was my first time dealing with foundation issues. All the Olshan people were courteous and a pleasure to deal with.
I am very pleased with the work quality, and would recommend Olshan, just warn people they are not perfect. They lost a star because when I came home there was dried urine all over my toilet, trash, used masks in my yard and bedroom laundry basket, scrapes and damage to my walls from where their equipment had banged up against it and tools left in my yard.
They lost another star because the plumber they promised would come out to run hydraulic tests and sign off on the foundation repair essentially ghosted me and the Olshan people did not seem to care. I called Olshan 4 times and emailed them 3 times to let them know and I never got a response.
They emailed the plumber after I called, copied me on it so I was able to google the plumber for a phone number. I called the plumber directly and never got a call back.
I asked Olshan for another plumber and never got a response. I ended up hiring my own plumber, but Olshan either needs to tell people to hire a plumber for the test or honor their word and get a reliable plumber.
I have a large stone patio that over 17 years had started to settle on the backside. Mack came out and gave me a fair quote and thoroughly explained the process.
On the day the work was scheduled to be done, they showed up exactly when they said they would. Thought the work guys did a great job and went over and above to put things back together when it was finished.
I have since decided to have them work on my driveway and they are coming back out this weekend to quote the work on that. Rip off.
When I hired the company to add 4 new beams and repair all the other existing beams, I was told it would take 2 days. So I agreed to the price.
They came out and were done in 3-1/2 hrs. No discount on the price.
If I had been told the work would be completed in 4 hrs I would not have agreed to the price. Olshan claims to offer a lifetime warranty which will always be honored by other Cable Lock companies.
However, I had my foundation repaired by another Cable Lock company that Olshan bought, and they refuse to honor that warranty. They say that they're not really a "Cable Lock" company anymore, they're a "Cable Lock ST Plus" company (they still use the same logo), as if that were an acceptable reason to renege on a lifetime warranty agreement.
I have no idea if there are other, more reputable companies who offer more reliable lifetime warranties, but it might be worth checking around before you commit to Olshan. A lifetime warranty on a foundation repair can be a valuable asset when you go to sell your house, and it's disturbing to learn that I no longer have one.
Wouldn't even give them one star but you cant do Zero, change the name to Old Scam Interviewed them as well as 6 other companies For foundation work. When they showed up they asked if the house had foundation work previously, I said yes and done by their company - here is a copy of our warranty.
Representative says that wasn't our company however they sent our address to their home office and brought up the full job! Next they told us they wouldn't quote Unless I signed a hold harmless agreement not covering the previous work. Why would that matter if the previous work wasn't done by their company? I said flat out no and they told me they would price the job but it would be contingent on me signing the document Their price was the highest, recommending 30 piers - twice the amount of the rest of the competition.
Beware and do your homework when choosing someone for your foundation- and think twice before choosing these guys I had Olshan to come out and look @ my foundation. the person that came out was very nice polite and respectful I was told that my kitchen was going down hill and my foundation had to be repaired I asked if they needed to dig inside would they repair the floor I was told that they did not dig inside.
when i agree to let them do the work i was asked to initial where they were not going to dig in my house the guy that came out said i did not want them to dig inside now the whole side of the house that Olshan did is coming apart now they tell me if they did it i would have to pay they just could not do it for free I am still paying for what they half did $9000. my advice never trust Olshan they find ways to cheat you please there should be a star zero giving them one star is untrue About that Lifetime Warranty: Our local franchise went out of business before we noticed problems.
I called the headquarters several times. No one ever answered my calls or returned them.
I emailed them multiple times without ever getting a response. I called the franchises closest to my house which told me they couldn
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