Mills Plumbing

The reviews present a varied picture of Mills Plumbing, characterized by both commendable qualities and notable deficiencies. Positive comments focus on the reliability and fair pricing of the services, with customers affirming that the company is a good choice for plumbing needs. One reviewer specifically mentions Mike, remarking on his willingness to undertake a gas line wiring task, and commend... Read more

The reviews present a varied picture of Mills Plumbing, characterized by both commendable qualities and notable deficiencies. Positive comments focus on the reliability and fair pricing of the services, with customers affirming that the company is a good choice for plumbing needs. One reviewer specifically mentions Mike, remarking on his willingness to undertake a gas line wiring task, and commending the quality and efficiency of the work performed. Conversely, negative reviews highlight troubling service issues, particularly concerning communication and reliability. A customer reported a frustrating experience where the company failed to show up for a scheduled appointment without any prior notice, which led them to seek services elsewhere. Additionally, another reviewer expressed disappointment regarding the high charge for connecting water to their home, suggesting a lack of value for money, compounded by poor follow-up service in failing to restore the yard after the work. The common themes reveal a split in customer satisfaction: those that had positive interactions with specific employees contrast sharply with those who faced significant operational inefficiencies. The company appears to excel in certain areas, such as individual workmanship and pricing, but fails to maintain consistent service reliability and effective communication. Addressing these inconsistencies could help Mills Plumbing enhance its overall reputation and customer satisfaction. Read less