Garner Plumbing Services

In examining the reviews for Garner Plumbing Services, several recurring themes emerge, reflecting a general dissatisfaction among customers with their experiences:High Costs and Pricing Transparency: A consistent complaint revolves around the perception of inflated pricing. Customers expressed shock at quoted service fees that seemed exorbitant for routine tasks. For instance, a customer was quot... Read more

In examining the reviews for Garner Plumbing Services, several recurring themes emerge, reflecting a general dissatisfaction among customers with their experiences:High Costs and Pricing Transparency: A consistent complaint revolves around the perception of inflated pricing. Customers expressed shock at quoted service fees that seemed exorbitant for routine tasks. For instance, a customer was quoted over $1,800 for a service that others completed for a fraction of the cost. The lack of clarity regarding pricing, including hidden fees related to service calls and estimates, contributed to feelings of being misled or taken advantage of.Poor Communication and Reliability: Multiple reviews highlighted issues with customer service, particularly in follow-up and reliability. There are reports of failed appointments, miscommunication regarding scheduled services, and unreturned calls during emergencies, leading to a complete breakdown of trust. Customers stressed the importance of timely and effective communication, especially in plumbing emergencies, and felt let down by the company Read less