Armour Plumbing & Well Service

Across the reviews, Armour Plumbing & Well Service stands out for its quick emergency response and affordable pricing, which several users mentioned as highlights of their experiences. Customers were particularly pleased with the speedy service when faced with plumbing emergencies, suggesting a strong commitment to customer support during critical times. Positive mentions of technicians, notably J... Read more

Across the reviews, Armour Plumbing & Well Service stands out for its quick emergency response and affordable pricing, which several users mentioned as highlights of their experiences. Customers were particularly pleased with the speedy service when faced with plumbing emergencies, suggesting a strong commitment to customer support during critical times. Positive mentions of technicians, notably Jacob, underscore a reliable service character. However, contrasting with the positive sentiments, a considerable number of reviews indicate dissatisfaction stemming from poor workmanship and incomplete communication. For instance, one customer reported a lack of hot water accessibility as originally promised, pointing to potential flaws in the installation process and follow-through on commitments made by the service technicians. Additionally, some users experienced plumbing issues soon after service, leading them to suggest that improper installation might have contributed to further problems, which Armour was slow to rectify. Reviewers have also expressed frustration regarding invoicing practices, particularly around the communication of charges and credits, suggesting a level of disorganization in the administrative aspects of the service. Lack of management response to customer inquiries before posting negative reviews further contributed to customer disappointment. In summary, while Armour Plumbing & Well Service is recognized for its immediate help and value for money, there is a clear need for improved consistency in service execution and customer relations, especially in addressing service errors and managing invoices. Read less