Red Rooter Plumbing

The sentiment for Red Rooter Plumbing reflects a mix of positive and negative experiences among customers over the last month. While many clients praised the technicians for their professionalism, expertise, and timely response to plumbing emergencies, frustrations arose from poor customer service and communication issues, particularly regarding dispatching and billing practices. Recommendations f... Read more

The sentiment for Red Rooter Plumbing reflects a mix of positive and negative experiences among customers over the last month. While many clients praised the technicians for their professionalism, expertise, and timely response to plumbing emergencies, frustrations arose from poor customer service and communication issues, particularly regarding dispatching and billing practices. Recommendations for specific technicians such as James, Bud, and Tony highlight the company's capable workforce. Nonetheless, concerns about upcharges, miscommunication, and installation discrepancies generated skepticism among some users, resulting in significant dissatisfaction and disappointment. Overall, while certain aspects of service were commendably executed, the negative experiences stemming from customer service issues and pricing disputes detracted from the overall positive sentiment. Read less