Overview of Company Customer Sentiment Analysis in January
The recent reviews for Construction Guys reflect a deeply negative sentiment, primarily stemming from issues related to poor plumbing work that resulted in further damage and a mold problem. Customers feel misled about the quality of service provided, highlighting a lack of accountability. The negative experience has led to a firm decision from the reviewer to avoid using their services in the fut... Read more
The recent reviews for Construction Guys reflect a deeply negative sentiment, primarily stemming from issues related to poor plumbing work that resulted in further damage and a mold problem. Customers feel misled about the quality of service provided, highlighting a lack of accountability. The negative experience has led to a firm decision from the reviewer to avoid using their services in the future. Read less
Overview of Company Customer Sentiment Analysis in January
The review indicates significant dissatisfaction with Construction Guys, particularly regarding their plumbing services. The primary concerns include inadequate assessment of plumbing issues, leading to water leaks even after repairs were made. The issue escalated to a severe health concern with the presence of black mold, resulting in the need to hire additional restoration services. The reviewer... Read more
The review indicates significant dissatisfaction with Construction Guys, particularly regarding their plumbing services. The primary concerns include inadequate assessment of plumbing issues, leading to water leaks even after repairs were made. The issue escalated to a severe health concern with the presence of black mold, resulting in the need to hire additional restoration services. The reviewers express frustration over perceived negligence and poor diagnosis, noting that if the issues were identified accurately, the mold could have been prevented. Furthermore, the dissatisfaction is compounded by the lack of accountability on the part of Construction Guys as they attributed the problem to unrelated issues, such as the condition of the tile. As a result, the reviewer has stated decisively that they will not engage with the company again, indicating a strong negative sentiment that is likely to influence others Read less