All Star Plumbing and Air

In analyzing the reviews for All Star Plumbing and Air over the last month, we identify several key themes:Positive Service Experiences: A large number of customers commend the technicians for their promptness, politeness, and the quality of their work. Many reviewers express gratitude for being treated well, noting that technicians wore shoe covers when entering their homes and took the time to e... Read more

In analyzing the reviews for All Star Plumbing and Air over the last month, we identify several key themes:Positive Service Experiences: A large number of customers commend the technicians for their promptness, politeness, and the quality of their work. Many reviewers express gratitude for being treated well, noting that technicians wore shoe covers when entering their homes and took the time to explain the work done.Professionalism and Knowledge: Several reviewers highlight the professionalism and expertise demonstrated by staff members. Specific technicians, such as Cristian and Cody, receive praise for their courteous behavior and technical knowledge. Customers frequently mention feeling assured and informed throughout the service process.Quality of Work Concerns: Many negative reviews focus on subpar workmanship, especially concerning more complex plumbing tasks. There are instances where mistakes led to additional issues, such as leaks and inadequate repairs. Multiple reviewers felt that the quality of the work did not match the high costs incurred.Pricing and Transparency Issues: A recurring theme is dissatisfaction with pricing, including perceived overcharges and lack of clarity regarding estimates and charges. Some customers reported feeling pressured to agree to expensive solutions without clear justification, and others expressed shock at the high prices for relatively simple jobs.Follow-Up and Resolution Problems: Negative experiences were also common regarding follow-up service or acknowledgment of problems that persisted after an initial visit. Some customers felt that when issues arose post-service, the company was unresponsive or dismissive, leading to frustration.Mixed Recommendations: While some customers fully endorse All Star Plumbing and emphasize their desire to return for future needs, others strongly caution against using their services, citing bad experiences. This lends a notable division in trust and satisfaction levels among past clients. In summary, All Star Plumbing and Air has garnered a reputation that reflects significant variability in customer experiences Read less