Ramage Septic and Plumbing Services

The reviews indicate a strong initial positive sentiment toward Ramage Septic and Plumbing Services, with multiple clients expressing high satisfaction with the performance of the staff and the quality of the work provided. Highlights of these sentiments include appreciation for the thoroughness of the work done, the professionalism of staff, especially in regards to clear communication, and compe... Read more

The reviews indicate a strong initial positive sentiment toward Ramage Septic and Plumbing Services, with multiple clients expressing high satisfaction with the performance of the staff and the quality of the work provided. Highlights of these sentiments include appreciation for the thoroughness of the work done, the professionalism of staff, especially in regards to clear communication, and competitive pricing compared to competitors in the area. Drakes and Travis, in particular, received notable praise for their collaborative efforts. Conversely, a notable trend emerges from the mixed reviews that identify gaps in service execution and post-service follow-up. While some reviewers started off with high expectations, they expressed disappointment when several tasks were either incomplete or poorly executed. Specific concerns were raised about follow-through on post-service actions, like not marking sprinkler lines or incomplete repairs on fixtures, which left clients feeling neglected and compelled to seek additional assistance from other companies. One review highlights a frustrating experience where the client felt caught between internal company disputes. This lack of resolution and missed follow-up created lasting negative impressions, even from customers who previously had high regard for the company Read less