Floors And Renovations

The reviews indicate a high level of dissatisfaction among customers, particularly related to communication and professionalism. Key themes emerging from the reviews include:Unfinished Work: Multiple reviewers mentioned that projects were left incomplete, forcing them to seek outside help to rectify the issues. This has led to significant frustration and perceived waste of resources.Lack of Commun... Read more

The reviews indicate a high level of dissatisfaction among customers, particularly related to communication and professionalism. Key themes emerging from the reviews include:Unfinished Work: Multiple reviewers mentioned that projects were left incomplete, forcing them to seek outside help to rectify the issues. This has led to significant frustration and perceived waste of resources.Lack of Communication: A recurring complaint is the inability to reach the business and the lax responses to inquiries. Customers express disappointment with the failure to honor commitments, particularly concerning scheduled appointments and promised callbacks.Deposit Issues: Many reviewers reported difficulties with returning deposits, highlighting a lack of transparency in financial transactions. This has raised suspicions about the reliability of the business, with some feeling they were misled.Professionalism and Customer Service: While some customers appreciated the professionalism during the work phase, several others described experiences with rude contractors and threats related to finances. This inconsistency points out a significant gap in service quality among team members.Negative Recommendations: The overwhelming sentiment from disgruntled customers leads to strong recommendations against using Floors And Renovations. Reviews like "run from these clowns" exemplify the disappointment felt by several clients. In summary, while there are instances of positive feedback, the overall sentiment is largely negative, fraught with issues around reliability, customer service, and professionalism. This suggests a considerable need for Floors And Renovations to address these systemic issues to improve their reputation and client satisfaction. Read less