Titan Plumbing And Electric

The reviews reveal a pattern of concern among customers, primarily related to pricing and service quality. Many reviewers noted that while the initial service fee advertised seemingly appears affordable, additional costs such as diagnostic and labor fees create a misleading perception of the overall expense involved. For instance, a customer highlighted a simple leak repair costing nearly $400, wh... Read more

The reviews reveal a pattern of concern among customers, primarily related to pricing and service quality. Many reviewers noted that while the initial service fee advertised seemingly appears affordable, additional costs such as diagnostic and labor fees create a misleading perception of the overall expense involved. For instance, a customer highlighted a simple leak repair costing nearly $400, which raised red flags about price transparency. The reviews also depict a significant disparity in customer service experiences. Some customers mention positive interactions with technicians who were knowledgeable and communicative, suggesting that there are capable staff members within the company. However, this is contrasted by reports of rude and dismissive behavior from management, particularly regarding complaint handling, which has left customers feeling unsupported and ignored. Additionally, the reviewer's accounts of technicians pushing unnecessary repairs or being overly aggressive in their approach contribute to the negative sentiment surrounding the overall trustworthiness of the company. These experiences have led some users to seek alternative services and share warnings about the company's practices, indicating a potential impact on future business from recommendations made through word of mouth. Overall, while there are some positive excerpts regarding Titan Plumbing And Electric, the dominant themes of consumer dissatisfaction regarding transparency in pricing, quality of service, and customer service responsiveness overshadow these positive aspects. Read less