Robert L Phillips Plumbing

Phillips Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most heavily flagged area, with multiple reviews describing the owner and staff as rude, dismissive, and dishonest — including an owner calling a customer 'pathetic' and hanging up, refusing to acknowledge verified mistakes, and failing to return calls. Project completion is similarly troubled, with d... Read more

Phillips Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most heavily flagged area, with multiple reviews describing the owner and staff as rude, dismissive, and dishonest — including an owner calling a customer 'pathetic' and hanging up, refusing to acknowledge verified mistakes, and failing to return calls. Project completion is similarly troubled, with documented cases of abandoned work, damage caused and not remedied, and failure to follow through on commitments over extended periods. On the positive side, a handful of reviews praise punctuality, cooperative behavior, and thorough job completion, but these are outnumbered and outweighed by the negative accounts. Pricing data is limited but suggests some transparency issues, including a disputed service call charge for work not performed. The most recent review (2023) is a serious complaint from a real estate professional who had previously recommended the company, suggesting a deteriorating trend over time. Read less