Plumbing Services By Gus

Plumbing by Gus earns solid scores across all four dimensions, driven by a large volume of reviews praising responsive scheduling, fair pricing, and skilled technicians like Bill, Danny, Mike, and Will. Project completion is consistently highlighted, including complex jobs such as slab leak repairs, sewer line clearing, and full pipe reconfiguration, with multiple reviewers noting thorough cleanup... Read more

Plumbing by Gus earns solid scores across all four dimensions, driven by a large volume of reviews praising responsive scheduling, fair pricing, and skilled technicians like Bill, Danny, Mike, and Will. Project completion is consistently highlighted, including complex jobs such as slab leak repairs, sewer line clearing, and full pipe reconfiguration, with multiple reviewers noting thorough cleanup and follow-through. Professionalism scores are tempered by two serious negative incidents: one review describing a technician threatening a resident with physical violence, and another citing a dismissive customer service experience in-store. Pricing is generally praised as fair or reasonable, though one reviewer noted higher-than-expected costs and another described being charged twice for an incompetently diagnosed sewage issue. The score reflects a genuinely capable and well-regarded company with notable but isolated service failures that cannot be ignored. Read less