One Call Plumbing Services

The reviews present a strong theme around the individual performance of Joshua, who is frequently praised for his skill and expertise. Numerous reviewers describe him as "knowledgeable," "professional," and "efficient." Many express satisfaction with his prompt service and ability to resolve plumbing issues quickly, even under emergency circumstances. For instance, several customers note same-day ... Read more

The reviews present a strong theme around the individual performance of Joshua, who is frequently praised for his skill and expertise. Numerous reviewers describe him as "knowledgeable," "professional," and "efficient." Many express satisfaction with his prompt service and ability to resolve plumbing issues quickly, even under emergency circumstances. For instance, several customers note same-day service, with Joshua being described as responsive both during initial contact and while completing work. Pricing is another common point of positive feedback, with many customers commenting that they found it "fair" or "reasonable" in relation to the quality of service provided. Customers appreciate the lack of hidden costs and the straightforward quotes delivered upfront. In contrast, several reviews indicate significant dissatisfaction with communication issues, particularly in instances where customers experienced no-shows or a lack of callbacks despite repeated attempts to reach out. This inconsistency in reliability creates a level of frustration for those who faced these issues, indicating that while the service can be exceptional, it is not always consistently available or dependable. Overall, the trend reveals a divided experience: customers who connect with Joshua benefit from his dedication and efficiency, making a strong and favorable impression. However, those who go through gaps in communication and missed appointments highlight a need for improvement in reliability and customer service communication. The company may benefit from addressing these communication problems to ensure that all customers can experience the satisfaction that many reviews illustrate when Joshua is directly involved. Read less