Largo Piping & Gas

The reviews predominantly reflect high levels of satisfaction with Largo Piping & Gas, particularly in terms of service quality and employee professionalism. Customers frequently praise specific technicians for being prompt and knowledgeable. For example, Tommy receives consistent accolades for his work on fireplaces and water heaters, while Aaron is recognized for his handling of gas installation... Read more

The reviews predominantly reflect high levels of satisfaction with Largo Piping & Gas, particularly in terms of service quality and employee professionalism. Customers frequently praise specific technicians for being prompt and knowledgeable. For example, Tommy receives consistent accolades for his work on fireplaces and water heaters, while Aaron is recognized for his handling of gas installations for pools. Flexible scheduling and thorough follow-ups enhance the overall positive impression of the company's customer service. On the other hand, certain reviews highlight significant issues that should not be overlooked. A couple of reviewers express dissatisfaction with the company's communication practices, notably an experience where technicians entered homes without proper notification. This behavior garnered frustration and suggests a need for better etiquette and training in customer interactions. Additionally, concerns were raised about Largo Piping & Gas's licensing for specific jobs, particularly involving installations subject to strict regulations, where a customer's experience elucidated a severe lapse in licensing that led to extra expenses and complications. Another dimension of dissatisfaction emerges from reported inconsistencies in responsiveness; some potential customers experienced lack of communication when trying to schedule services. In summary, while Largo Piping & Gas excels in quality work and skilled personnel, potential clients should be cautious regarding communication practices and ensure clarity on licensing for specific projects. The company has a strong positive reputation in many areas, but attention to customer experience inconsistencies and adherence to regulatory requirements is essential for sustained trust and satisfaction. Read less