Kelley Plumbing

This contractor shows strong pricing and technical expertise but is significantly hampered by serious reliability and professionalism issues. Multiple recent reviews (2024, 2023) document no-shows, missed appointments, and failure to respond to customer communications, which directly undermines the otherwise positive feedback about work quality and fair pricing. While customers consistently praise... Read more

This contractor shows strong pricing and technical expertise but is significantly hampered by serious reliability and professionalism issues. Multiple recent reviews (2024, 2023) document no-shows, missed appointments, and failure to respond to customer communications, which directly undermines the otherwise positive feedback about work quality and fair pricing. While customers consistently praise the quality of completed work and honest pricing when the contractor does show up, the pattern of broken commitments and poor follow-through creates substantial risk. The WW Score of 76.8 reflects this critical gap between capability and reliability. Read less