Friend’s Plumbing

Friends Plumbing demonstrates strong professionalism and technical expertise across most service interactions, with technicians consistently praised for punctuality, politeness, and knowledgeable problem-solving. Project completion is generally reliable with same-day service and follow-through on repairs. However, pricing emerges as a significant weakness, with multiple customers citing costs as e... Read more

Friends Plumbing demonstrates strong professionalism and technical expertise across most service interactions, with technicians consistently praised for punctuality, politeness, and knowledgeable problem-solving. Project completion is generally reliable with same-day service and follow-through on repairs. However, pricing emerges as a significant weakness, with multiple customers citing costs as excessive, non-transparent, or higher than competitors—some reporting markups of $500+ or feeling misled about service plan requirements. A small but notable subset of reviews (approximately 5%) report serious failures including no-shows, incomplete repairs requiring callbacks, and poor communication, which tempers overall confidence despite the predominantly positive rating distribution. Read less