EveryDayPlumber

The reviews indicate a stark divide in customer experiences with EveryDayPlumber, but a predominance of negative sentiments stands out prominently.Pricing Concerns: Several reviewers expressed disbelief at the high costs associated with services provided by the company. Charges such as the $29.95 service fee, $1300 for a shower handle replacement, and estimates reaching $2350 for a sink replacemen... Read more

The reviews indicate a stark divide in customer experiences with EveryDayPlumber, but a predominance of negative sentiments stands out prominently.Pricing Concerns: Several reviewers expressed disbelief at the high costs associated with services provided by the company. Charges such as the $29.95 service fee, $1300 for a shower handle replacement, and estimates reaching $2350 for a sink replacement seem to have fostered a sentiment of being ripped off. Customers highlighted significant discrepancies between what they were charged and what local market standards appeared to be.Poor Service Resolution: Complaints regarding unresolved issues after service delivery were common. One reviewer noted that after maintaining the sink, it backed up again shortly after, leading to dissatisfaction that the company was unwilling to accommodate further repairs without full charges. This persistent theme of ineffective service has contributed to negative sentiments towards the company.Customer Service Experience: The reviews illustrate inconsistency in customer service. While one reviewer praised the personable service of a specific employee who treated them respectfully, multiple others recounted experiences with unresponsive staff and lacking follow-ups. The contrast in experiences leads to widespread dissatisfaction among customers who felt undervalued.Trust and Reliability: Trust appears to be a critical factor affecting perceptions of EveryDayPlumber. Numerous customers felt misled regarding their service capabilities and pricing. One reviewer noted that they chose this company based on a recommendation from their HOA but found that the service didn't live up to the expectations set by that endorsement.Recommendations for Alternatives: A number of customers explicitly recommended seeking services from competing plumbing companies after their experiences, which indicates a loss of loyalty and suggests that EveryDayPlumber may face challenges in retaining future customers. Alternative companies are noted as providing better pricing and more satisfactory services. In summary, the overarching sentiment among recent reviewers of EveryDayPlumber leans heavily towards disappointment, with concerns around pricing, service quality, and customer care dominating the discourse. The company would benefit from addressing these issues to rebuild trust and improve overall customer satisfaction. Read less