Curtis Plumbing

The reviews convey a dual sentiment toward Curtis Plumbing. On one hand, there are positive endorsements highlighting quick response times, quality craftsmanship, and a sense of honesty and reliability as echoed by the first reviewer. These aspects are crucial in establishing a reputable service provider, suggesting that some customers have had satisfactorily resolved plumbing issues. Conversely,... Read more

The reviews convey a dual sentiment toward Curtis Plumbing. On one hand, there are positive endorsements highlighting quick response times, quality craftsmanship, and a sense of honesty and reliability as echoed by the first reviewer. These aspects are crucial in establishing a reputable service provider, suggesting that some customers have had satisfactorily resolved plumbing issues. Conversely, the second review reveals stark concerns, particularly regarding the professionalism of the staff and their time management. The detail that the plumber was not only late but also required assistance from another contractor raises red flags about their competency. Moreover, the accusation of being overcharged for labor, particularly when the actual time spent did not align with the invoice, points to potential ethical shortcomings in their billing practices. This experience has evidently cultivated feelings of mistrust among customers, which can greatly influence future patronage. Common findings suggest that while there are commendable attributes in the quality of plumbing work provided by Curtis Plumbing, the company must address these serious issues around operational efficiency and billing integrity to improve overall sentiment and customer trust. Resolving discrepancies in service delivery and ensuring transparent invoicing could significantly enhance their reputation. Read less