Bayshore Plumbing

Bayshore Plumbing presents a deeply mixed picture across all four dimensions. Individual technicians — particularly Lance, Alex, Richard, Jarrod, and David — receive consistent praise for punctuality, courtesy, and technical skill, which elevates the professionalism and experience scores. However, the office staff and owner (Jeremy) are repeatedly cited for rude, dismissive, and combative beha... Read more

Bayshore Plumbing presents a deeply mixed picture across all four dimensions. Individual technicians — particularly Lance, Alex, Richard, Jarrod, and David — receive consistent praise for punctuality, courtesy, and technical skill, which elevates the professionalism and experience scores. However, the office staff and owner (Jeremy) are repeatedly cited for rude, dismissive, and combative behavior, significantly dragging down the professionalism score. Pricing is the weakest dimension: multiple reviewers across different years explicitly call out high hourly rates ($245/hr), undisclosed machine fees, charges for incomplete work, and a lack of transparency — with several reviews describing feeling taken advantage of. Project completion is mixed: many jobs are finished well and on time, but there are notable failures including unresolved issues after payment, a pipe burst causing $7,500 in damage that was not fully compensated, and at least one case of work being abandoned. The experience score reflects genuine technical competence from field technicians, tempered by a few instances of poor workmanship or inexperience. Read less