All Approved Drain

The reviews reflect a clear dichotomy in customer experiences with All Approved Drain. On one hand, there is strong appreciation for the quality of work and responsiveness from the team, with one reviewer highlighting an "excellent" experience and expressing gratitude for the prompt and polite service provided. Such positive feedback indicates that when the service is executed well, customers are ... Read more

The reviews reflect a clear dichotomy in customer experiences with All Approved Drain. On one hand, there is strong appreciation for the quality of work and responsiveness from the team, with one reviewer highlighting an "excellent" experience and expressing gratitude for the prompt and polite service provided. Such positive feedback indicates that when the service is executed well, customers are likely to become repeat clients and strongly recommend the company to others. Conversely, the other review reveals a deeply negative experience. This customer detailed a series of issues beginning with inadequate repair work that resulted in worsening problems, paired with damage to their property. Furthermore, the customer recounted an unpleasant interaction with the owner, Dave, labeling him as rude. This experience reflects poorly on customer service and could deter potential customers who value effective communication and support in times of distress. In summary, the reviews indicate that customer satisfaction with All Approved Drain is inconsistent. While some customers feel valued and satisfied with the service, others are left frustrated and would likely seek other options in the future. The company may benefit from implementing quality control measures and improving customer service to address these discrepancies and enhance overall customer experience. Read less