Wooten Plumbing

The reviews for Wooten Plumbing illustrate significant variability in customer satisfaction, revealing both commendable service and frequent grievances:Quality of Service: Many customers (e.g., reviewers praising Jeremy and Dillon) reported positive experiences with the technicians. They described them as knowledgeable, courteous, and efficient, often expressing satisfaction with the plumbing work... Read more

The reviews for Wooten Plumbing illustrate significant variability in customer satisfaction, revealing both commendable service and frequent grievances:Quality of Service: Many customers (e.g., reviewers praising Jeremy and Dillon) reported positive experiences with the technicians. They described them as knowledgeable, courteous, and efficient, often expressing satisfaction with the plumbing work performed, whether it was fixing a leak, unclogging drains, or replacing equipment. This indicates that when service is delivered properly, customers are very pleased.Communication and Responsiveness: Customers appreciated timely communication regarding scheduling and updates on their service. Several reviewers noted that technicians arrived on time and provided thorough explanations, which helped build trust and clarity about the work and pricing.Billing and Pricing Issues: A significant number of reviews expressed frustration over billing practices. Common complaints involved unexpected charges, high prices compared to competitors, and confusion over service fees. The instances of unauthorized charges or misleading fee structures severely affected trust in the company. Some customers felt that they had been taken advantage of or given inflated estimates, further exacerbating dissatisfaction.Trust and Reliability: Trust emerged as a recurring theme, with reviews citing experiences that undermined confidence in the company Read less