And Services

Overpricing and Misleading Estimates: Numerous reviews highlight a pattern of excessive charges for basic repairs and services. Customers frequently mention being quoted significantly higher prices compared to competitors for the same work, with some reporting quotes thousands of dollars above market rates. Additionally, promotional rates, such as the advertised $79 drain cleaning, were often desc... Read more

Overpricing and Misleading Estimates: Numerous reviews highlight a pattern of excessive charges for basic repairs and services. Customers frequently mention being quoted significantly higher prices compared to competitors for the same work, with some reporting quotes thousands of dollars above market rates. Additionally, promotional rates, such as the advertised $79 drain cleaning, were often described as bait-and-switch tactics that resulted in much higher final bills.Poor Service Delivery and Reliability: Many clients experienced delays in service or no-shows despite scheduled appointments. Customers often reported waiting at home for service technicians who either arrived very late or did not show up at all, leading to immense frustration.High-Pressure Sales Practices: There are recurrent complaints about technicians acting more like salespeople than service providers, pressuring clients to purchase expensive equipment and unnecessary services. Some reviews described instances where technicians diagnosed non-existent issues simply to secure sales, especially focusing on older customers who may not be financially equipped to validate or question such claims.Quality of Work: A significant number of customers reported dissatisfaction with the quality of the work done. Specific complaints included incomplete installations, shoddy workmanship, recurring issues after service, and dismissive attitudes from staff when addressing these concerns. Instances of technicians damaging property during repairs, or failing to communicate effectively, further exacerbate the negative sentiment.Customer Service Deficiencies: Many reviewers detailed experiences of poor customer service, including unresponsive staff, rudeness, and a general lack of accountability. Attempts to resolve issues with management often resulted in frustration, as customers felt their grievances were not taken seriously.Positive Isolated Experiences: While the overwhelming majority of reviews are negative, a small fraction do mention satisfactory service from particular technicians. These positive experiences, however, are often distinguished by effective communication and professionalism, which is notably lacking in the broader customer interactions with the company. In summary, customers overwhelmingly advise against using And Services due to its questionable practices, high prices, and poor service delivery. The recurring issues noted across reviews paint a concerning picture of a company that may prioritize sales over service integrity, leading to customer exploitation rather than satisfaction. Potential clients are strongly encouraged to seek alternatives, especially given the numerous warnings from previous customers. Read less