Romo

The reviews for Romo's Plumbing & A/C reveal a generally positive sentiment towards the quality of service provided, highlighting the expertise of the technicians and their ability to handle complex plumbing issues quickly and effectively. Many customers commended specific team members, indicating a high level of satisfaction with individual employees like Dusty, Jacson, Josh, Marcus, Joey, and Za... Read more

The reviews for Romo's Plumbing & A/C reveal a generally positive sentiment towards the quality of service provided, highlighting the expertise of the technicians and their ability to handle complex plumbing issues quickly and effectively. Many customers commended specific team members, indicating a high level of satisfaction with individual employees like Dusty, Jacson, Josh, Marcus, Joey, and Zach. Several customers expressed gratitude for the company's fast response times and willingness to take on urgent requests. A theme that emerged strongly was the professionalism and courteousness of the staff. Customers frequently noted that the technicians not only completed their work efficiently but also took the time to explain the issues and solutions, contributing to a sense of trust and reliability. Positive remarks about fair pricing indicate that many customers feel they received good value for the services rendered, further solidifying their intention to use Romo's again. However, the negative comments indicate significant dissatisfaction with billing practices and customer service, particularly from the owner. Issues were raised concerning the accuracy of the estimates provided and how disputes over billing were managed. Some customers felt agitated or disillusioned after experiencing a lack of clear communication when questioning charges. This inconsistency in service Read less