ProFlo Plumbing

Professionalism is the strongest dimension, with multiple reviewers noting punctuality, politeness, mask-wearing, and good communication — though one review cited a nearly 2-hour late arrival, which tempers the score. Project completion is the most consequential dimension by weight and is dragged down significantly by one detailed negative review in which a toilet issue was left unresolved after... Read more

Professionalism is the strongest dimension, with multiple reviewers noting punctuality, politeness, mask-wearing, and good communication — though one review cited a nearly 2-hour late arrival, which tempers the score. Project completion is the most consequential dimension by weight and is dragged down significantly by one detailed negative review in which a toilet issue was left unresolved after the visit, and the customer was told she would need to pay again for a return call — a clear failure of follow-through. Experience scores moderately well, with reviewers noting good problem-solving and honest referrals, but the toilet incident reflects a lapse in diagnostic thoroughness. Pricing data is sparse, with only one reviewer implicitly praising fair assessments and one negative reviewer objecting to being charged again for an incomplete fix, yielding a conservative limited-confidence score. Overall, this contractor performs well in most interactions but has at least one documented case of incomplete work and poor resolution handling. Read less