Pro-Plumbing Works

Next Level Plumbing (formerly Pro-Plumbing Works) earns strong marks for professionalism and project completion, with dozens of reviewers explicitly praising punctuality, communication, friendliness, and thorough follow-through on jobs. Technical experience is also well-regarded, with multiple reviewers citing knowledgeable technicians who explained issues clearly and solved complex problems. Howe... Read more

Next Level Plumbing (formerly Pro-Plumbing Works) earns strong marks for professionalism and project completion, with dozens of reviewers explicitly praising punctuality, communication, friendliness, and thorough follow-through on jobs. Technical experience is also well-regarded, with multiple reviewers citing knowledgeable technicians who explained issues clearly and solved complex problems. However, pricing is a meaningful drag on the overall score: at least five reviews explicitly call out prices as high, excessive, or even predatory — including one detailed complaint about a $566 quote for a toilet seal repair and another about $500 in warranty-covered parts that were never flagged as such. These are not isolated gripes but a recurring pattern across multiple years and reviewers. Project completion scores well because most jobs appear to have been finished satisfactorily, though one older review noted ongoing tenant complaints after work was done. Read less