Performance Air Conditioning Electrical & Plumbing

3.7 /5 (60 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The recent reviews for Performance Air Conditioning Electrical & Plumbing paint a stark picture of dissatisfaction and frustration among customers following the transition to new ownership. While there are isolated positive mentions of specific technicians demonstrating professionalism and competence, the overarching sentiment is negative. Customers frequently report poor customer service, managem... Read more

Services Offered Verified by Business

Electric installation or replacement
Electric repair
Light fixture installation
Light fixture repair
Plumbing inspection

Business Details

Workman Score

  • Price-friendly
    40%
  • Professionalism
    50%
  • Experience
    50%
  • Completion
    40%

Overview of Company Customer Sentiment Analysis in January

Across the reviews, there are notable themes that emerge. Many customers express a clear decline in service quality following the company's acquisition, indicating a crisis in management and operational efficiency. A substantial number of reviewers report experiencing canceled appointments

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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