Kurt MacIntyre Plumbing

This contractor shows strong technical skill and project completion ability, with multiple reviews praising the quality of plumbing work and timely service delivery. However, professionalism is significantly undermined by consistent complaints about a rude and condescending receptionist (Shirley) across multiple reviews, which directly damaged customer relationships and led to lost business. Prici... Read more

This contractor shows strong technical skill and project completion ability, with multiple reviews praising the quality of plumbing work and timely service delivery. However, professionalism is significantly undermined by consistent complaints about a rude and condescending receptionist (Shirley) across multiple reviews, which directly damaged customer relationships and led to lost business. Pricing appears fair based on limited mentions. The stark contrast between field technician quality and front-office communication represents a critical operational weakness that depresses the overall score despite solid workmanship. Read less