Better Plumbing Inc

Better Plumbing receives sharply mixed feedback across all dimensions. Professionalism is polarized: several reviewers praise punctuality, communication, and courteous behavior, while others cite failure to return calls, refusal to provide itemized quotes, and an offer of payment to suppress a negative review — serious red flags. Pricing is the weakest dimension, with multiple independent review... Read more

Better Plumbing receives sharply mixed feedback across all dimensions. Professionalism is polarized: several reviewers praise punctuality, communication, and courteous behavior, while others cite failure to return calls, refusal to provide itemized quotes, and an offer of payment to suppress a negative review — serious red flags. Pricing is the weakest dimension, with multiple independent reviewers explicitly describing charges as significantly overpriced, including a $90 non-applicable service fee and a $400 drain clearing from a neighbor — complaints spanning multiple years and reviewers. Project completion is mixed: most jobs were finished, but one reviewer never received a promised diagram despite paying for it, and another reported undisclosed property damage caused during the job. Experience scores moderately well, with several reviewers noting technical knowledge, quality workmanship, and familiarity with older home plumbing systems, though the property damage incident and incomplete deliverables temper this. Read less