Crown Bath

Crown Bath receives strong praise for individual technicians — Eric, Scott, and Seth are each described as knowledgeable, friendly, and producing high-quality refinishing results. However, the company is significantly dragged down by serious operational failures: last-minute cancellations, unresponsive communication, and two documented cases where the owner (Don) explicitly abandoned or refused ... Read more

Crown Bath receives strong praise for individual technicians — Eric, Scott, and Seth are each described as knowledgeable, friendly, and producing high-quality refinishing results. However, the company is significantly dragged down by serious operational failures: last-minute cancellations, unresponsive communication, and two documented cases where the owner (Don) explicitly abandoned or refused to complete jobs after work had begun or funds were collected. Professionalism scores are split sharply between glowing technician-level praise and deeply negative experiences with office staff and company leadership. Project completion is the most damaging dimension, with multiple reviews describing incomplete work, ignored callbacks, and a president who formally closed out jobs mid-dispute. Pricing received a limited-confidence penalty score due to one review describing an unexpected $225 labor charge added after an incomplete repair. Read less