Crisp Plumbing, Inc.

This contractor's reviews paint a largely negative picture across nearly every dimension. Professionalism is severely damaged by a failure to respond to a plumbing emergency despite advertising 24-hour availability, an employee observed sitting on his phone in a van parked illegally, and five failed trips to resolve a single service call. Pricing drew explicit criticism, with one customer feeling ... Read more

This contractor's reviews paint a largely negative picture across nearly every dimension. Professionalism is severely damaged by a failure to respond to a plumbing emergency despite advertising 24-hour availability, an employee observed sitting on his phone in a van parked illegally, and five failed trips to resolve a single service call. Pricing drew explicit criticism, with one customer feeling blindsided by a $1,500 bill at $250/hour for work they felt should have taken far less time, and the owner's justification was not well received. Project completion is mixed at best — one reviewer praised prompt service, but another described five visits with no resolution, and a third received no response at all to an emergency call. Experience received a marginally higher score only because one reviewer acknowledged the work was ultimately done well, though this is offset by the incompetence described in another review. Read less