Overview of Company Customer Sentiment Analysis in May
Bootz Plumbing's review record is sharply divided between two older positive reviews (2019–2020) and two recent highly negative reviews (2023–2024). The most serious concern is a 2024 review alleging that a $100 permit fee was charged but no permit was ever pulled with Sarasota County — a significant legal and ethical red flag that heavily drags down project completion and professionalism sc... Read more
Bootz Plumbing's review record is sharply divided between two older positive reviews (2019–2020) and two recent highly negative reviews (2023–2024). The most serious concern is a 2024 review alleging that a $100 permit fee was charged but no permit was ever pulled with Sarasota County — a significant legal and ethical red flag that heavily drags down project completion and professionalism scores. A 2023 review documents repeated no-shows, unanswered calls, a billing discrepancy, and a rude hang-up from staff, further undermining professionalism and project completion. The two positive reviews praise workmanship and reasonable pricing but are 4–5 years old and carry less weight given recency rules. Overall, the trajectory of this contractor's performance appears to be declining significantly. Read less