Bootz Plumbing

The reviews reveal a complex portrait of Bootz Plumbing, characterized by a notable divide in customer experiences.Positive Feedback: Several customers express satisfaction with the technical skills and professionalism of the company's employees. Specific mentions of Wyatt, who installed a kitchen faucet and a gas line for a cooktop, highlight that some technicians are approachable, thorough in th... Read more

The reviews reveal a complex portrait of Bootz Plumbing, characterized by a notable divide in customer experiences.Positive Feedback: Several customers express satisfaction with the technical skills and professionalism of the company's employees. Specific mentions of Wyatt, who installed a kitchen faucet and a gas line for a cooktop, highlight that some technicians are approachable, thorough in their work, and provide top-notch service. One reviewer pointed out that their experience was so positive that they are inclined to return for future plumbing needs.Negative Feedback: Conversely, a significant number of customers shared dissatisfaction primarily centered around communication breakdowns. Multiple reviewers reported difficulties in reaching the company, including unreturned calls and lack of follow-through for scheduled appointments. In one case, a customer criticized the handling of an estimate discrepancy and expressed disappointment with the manner and tone of customer service.Issues with Permits: A serious red flag appears in one review where a customer discovered that Bootz Plumbing did not pull the necessary permits for their work, despite the customer having paid a fee for this service. This not only raises concerns about compliance with local regulations but also reflects poorly on the company Read less