Accurate Backflow Testing & Plumbing

The analysis reveals a clientele deeply divided in their experience with Accurate Backflow Testing & Plumbing. On the positive side, there are several instances where customers expressed satisfaction with the quality and timeliness of service. This includes reports of efficient processing of backflow tests and responsive, helpful technicians who provided thorough explanations during service visits... Read more

The analysis reveals a clientele deeply divided in their experience with Accurate Backflow Testing & Plumbing. On the positive side, there are several instances where customers expressed satisfaction with the quality and timeliness of service. This includes reports of efficient processing of backflow tests and responsive, helpful technicians who provided thorough explanations during service visits. Conversely, a substantial number of reviews highlighted severe drawbacks, particularly concerning customer service and communication issues. Many customers reported scheduling problems; specifically, appointments that were confirmed but not honored. Several users also described frustration with the company's inability to return calls or respond to emails promptly. The lack of a consistent and organized scheduling system created feelings of neglect and mistrust among the clientele. Billing practices have raised alarms as a recurring theme Read less