Review and analyze now for company Custom Plumbing and provide the analysis in the discussed format for the following reviews: '''My siphon valves on top of my water nozzles were leaking more water than what was coming out of the water hose. And they were hard to get to the way the builder build the house.
They came on time. The young man fixed all 4 of them.
Now I am not wasting any water! I am very pleased with his work and will use them again for any plumbing issues. It was an absolute pleasure to do business with Custom Plumbing! I think in this day and age the word "service" is lost in our daily grind! Well I'm here to tell you that Custom Plumbing has not lost the meaning of service! If you are tired of being ignored, tired of not getting your emails, texts, calls returned.
I highly recommend Custom Plumbing for all your plumbing needs. You will not be disappointed!! I was very impressed with the whole process of the small remodel job performed.
First the estimator is scheduled, Mark came and took measurements, pictures, and paid attention to my request and vision of moving the washer & dryer station to the garage. Then I was sent the quote (emailed), i was able to ask any questions via text, call, or email.
I then proceeded to accept their proposal and schedule dates for the project. Plumber Dylon was assigned to the job.
Dylon was great, very thorough, and clean altogether. Overall, I am very satisfied with their work and not only do I highly recommend, I will hire them again.
Jace and Dillon came out to repair our hose bib leak. They were so nice and explained how these bibs worked so it might be more complicated once they started working.
However, the job turned out to be the simpler version. Again, they explained all, were professional, reliable and very friendly.
We believe we got a quality job for what we paid! I would recommend Custom Plumbing for your plumbing needs. Requested overall survey for plumbing for the entire house.
Job was performed thoroughly and on time. Great service from a quality company.
Highly recommend Custom Plumbing. I paid the weekend price.
(250 an hour) And the job wasn't done correctly because I have a ongoing leak. Now come Monday when I have to call the office, I'm being told to wait for end of day.
I am not satisfied with this company I needed a very small job done and was scheduled for a 8-12 AM appointment. Darren showed up at 7.30 AM and was very professional, he addressed my situation quickly and was very polite.
This was the second time that we had Custom Plumbing do work in our home and I obviously don't want to have any problems with the plumbing, but I look forward to working with them again. Professional, knowledgeable and efficient and just really nice people.
Felt very comfortable with the work needed, resolved the issue. Without a doubt , will call on them again as needed .
We wanted a whole house water filter installed. We did not know where to go for the installation but a local plumbing supply store recommended Custom Plumbing.
They gave us a good price and the installer did a great job at a project that was challenging. We would not hesitate to call them again.
Steven was knowledgable and thorough. He completed the work and cleaned up when done.
The new faucets look great! I highly recommend this company! They have been a pleasure to work with! Reasonable price, quality work and extremely nice staff! I called in a panic before 7 AM and they were very reassuring and sent out a gentleman named Darren and he did a wonderful job and gave the best recommendations and answered all of my questions in detail. I feel confident with the repair that was made and the advice that was given about my hot water heater.
It was also really neat having a 3rd generation plumber come to the rescue (extremely knowledgeable and reassuring). also Darren was extremely professional and straight forward and to the point.
he was also very nice to my 4 year old son when he was asking him questions and that's a huge plus because most repairmen of all trades seem to have an attitude of not wanting to be bothered by the homeowners children, but Darren had a wonderful attitude and was incredibly polite. I 1000/10 recommend using this company (especially if Darren is the plumber that arrives) for every reason.
Also got here faster than I thought they would, very very kind, extremely knowledgeable, extremely dependable, quick and quality work (you can tell he is very well experienced and highly trained in his profession), also really good value. The cost was way less than I thought it would be especially given that it was a last minute-emergency call.
overall, I am beyond satisfied and will recommend them to anyone and will call them for any future needs! They definitely set the bar very very high fir every area - professionalism, quality, dependability, knowledge, kindness, and cost! We always call Custom Plumbing because they are efficient, knowledgeable, reliable and honest. Great job! We experienced bust pipe connection and flooding.
They were very prompt, courteous and thorough. Very pleasant experience.
We had a leak in our bath tub faucet and they came out to fix it and it still leaks. They charged us over 600 dollars and refused to stand by their work.
I called Christianson and they fixed it for half the price and knew what they were doing. Beware theses guys don't know how to fix leaking faucets.
I would give them a zero stars if I could. We are retired and cannot afford to pay for bad work.
Thank you for being our go to plumbers. Always on time, personable and efficient.
We appreciate the Senior discount as our mid century modern home is vintage like us and needs more repairs due to aging than a newer model. Please keep up the excellent service and know how much we appreciate you.
Good experience. Repaired a wax ring on toilet at rental property called in advance to inform of arrival.
Courteous and prompt. Thank you.
I highly recommend Custom Plumbing!!!!! They listened to me and I was able to send pictures. no over selling here.
I was quoted for a hourly rate and parts which was in my budget. I had called a few other places and was told the leak repair would cost around $600.00 to $800.00 and over a week out.
Custom Plumbing was $215.00. They had a service technician available that day.
He was professional got to work and had the repair completed around a hour. Thank you Custom Plumbing.
I will definitely be calling you again if I need help!!!!!! We needed plumbing re-installed in our kitchen when we got new countertops. Very knowledgeable! I knew exactly what needed to be done! Awesome work! Fixed leaks and installed new plumbing.
Thanks! Building a small house and custom plumbing did a great job on the plumbing inside the slab and I will be calling them again to finish the rest of the plumbing Chuck replaced two hot water tanks and attended to various other items that needed repair. Super happy with Mark's (estimator) responsiveness, thoroughness and insight to various alternatives (tankless vs.
traditional tank). Chuck performed the work in a very professional matter and was an overall good guy.
Very pleased with Custom Plumbing! From the owner to each worker at my house, this is the best company I have had the pleasure of working with. They communicate efficiently, they are all so kind, incredibly knowledgeable, and went above and beyond my expectations.
They were timely, and even let me know when the plumber was en route. I would certainly rate this company a 5-star, and I will use them again for any type of plumbing need I have.
I don't know if I have ever had a better experience with a tradesman. From getting texted "when in route," to smile, conversation and high tech work, Custom Plumbing and John are truly the best in town.
As a realtor, I don't always have "notice." Custom Plumbing was there when I needed them most. Fast, reliable service from Custom Plumbing.
We are very happy with quick results! Thank you. The master bathroom shower and toilet and sink started backing up with water.
Couldn't figure out what was wrong we discovered when we went under the house that the addition on this house was actually made with a old galvanized pipe. The plumber that came out was very knowledgeable knew exactly what the problem was made it so easy this is the second time we've used them and they are great company m.
I highly recommend them very trustworthy. I didn't feel at all like I was being taken advantage of and I am a senior citizen.
I'm a local Redding real estate broker and just had inspections on a home we have in escrow, the home came up with toilets that are loose and a drain leak, I called Custom Plumbing at 9:30am and they gave me an approximate bid right then, I authorized the work and they had a technician out there within the hour and he was done a short time afterwards. Very pleased with the very capable and professional tech and the quick response in the office, thank you for being so responsive Moved into a new house, and the water heater is shot.
Got lots of recommendations for plumbers and none of them called me back. The home warranty company sends me the worst reviewed plumber in the area.
Then I remembered Yelp, as one of the 2 top rated plumbers on Yelp I called John Jones @ Custom Plumbing. He called right away with an appointment time.
His was the last estimate of 5, and his price was in line with the others. I went with Custom Plumbing because John immediately put me at ease.
He listened to my concerns and answered my questions without treating me like an ignorant. He was able to get someone out the next day, at no extra cost, even though it was a Saturday.
The job was done, as promised, in the time frame given. And now, I have hot water!!!! I highly recommend John Jones and Custom Plumbing! No one plans to have to replace a water heater.
Well not until it out. So I started calling plumbers.
I called one that was recommended, but they were a week out. Others did not answer their phones or calls dropped.
I reached John at Custom Plumbing. He was professional on the phone, when over everything needed and best of all, he was able to install it tomorrow.
Lucas, his employee came, was very malicious and professional. Even though, I just wanted hot water, it was nice to have a professional company at my home.
The ultimate professionals. At a time when all contractors of any sort (carpenters, landscaping, painting, plumbing, etc.) have more business than they know what to do with --
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