Perfect Plumbing & Rooter

Perfect Plumbing & Rooter earns strong marks across most dimensions, with particular strength in experience and project completion — numerous reviewers praised Joe and other technicians for diagnosing complex problems correctly, completing jobs thoroughly, and showing up promptly even for after-hours emergencies. Professionalism scores are solid but meaningfully dragged down by a recurring patte... Read more

Perfect Plumbing & Rooter earns strong marks across most dimensions, with particular strength in experience and project completion — numerous reviewers praised Joe and other technicians for diagnosing complex problems correctly, completing jobs thoroughly, and showing up promptly even for after-hours emergencies. Professionalism scores are solid but meaningfully dragged down by a recurring pattern of 1-star reviews explicitly describing rude, aggressive, and sarcastic behavior from a technician, as well as upselling unnecessary work — complaints that appear across multiple independent reviews and cannot be dismissed. Pricing is the weakest dimension: while several reviewers praised fair and transparent pricing, multiple negative reviews specifically called out hidden charges, inflated estimates for unnecessary work, and a deceptive Groupon pricing scheme, reducing confidence in consistent value delivery. The volume of blank-text reviews (18 reviews with no written content) limits the usable data pool and slightly reduces overall reliability. Read less