Lindsey R C Plumbing

The reviews highlight a strong consensus on the quality and expertise of Lindsey R C Plumbing's technicians. Customers frequently commend the professionalism and courtesy of staff members, particularly Marco and Jason, who are noted for their helpfulness and respectfulness during service calls. Positive feedback often includes specific praise for thoroughness, such as cleaning up the work area and... Read more

The reviews highlight a strong consensus on the quality and expertise of Lindsey R C Plumbing's technicians. Customers frequently commend the professionalism and courtesy of staff members, particularly Marco and Jason, who are noted for their helpfulness and respectfulness during service calls. Positive feedback often includes specific praise for thoroughness, such as cleaning up the work area and providing comprehensive answers to customer questions. However, a prominent issue reflected in several reviews is the company's handling of scheduling and communication. Some customers expressed dissatisfaction with the lengthy wait times for obtaining service, with reports of having to wait weeks or even months for a callback after a quote was provided. The lack of communication from the management, particularly during busy times, received significant criticism, indicating room for improvement in customer relations and response times. In summary, while Lindsey R C Plumbing excels in service quality and technician performance, the business faces challenges in scheduling efficiency and maintaining timely communication with potential clients. Addressing these operational issues while continuing to uphold their high standard of workmanship could greatly enhance customer satisfaction and overall business reputation. Read less