Hedden Plumbing

Hedden Plumbing has been met with overwhelmingly negative reviews over the past month. Common themes include rude and unprofessional customer service, an apparent lack of integrity, and questionable business practices. Customers frequently report feeling disrespected and manipulated, especially in situations involving warranties and upselling tactics. There are several accounts of customers receiv... Read more

Hedden Plumbing has been met with overwhelmingly negative reviews over the past month. Common themes include rude and unprofessional customer service, an apparent lack of integrity, and questionable business practices. Customers frequently report feeling disrespected and manipulated, especially in situations involving warranties and upselling tactics. There are several accounts of customers receiving unsatisfactory service and being charged without proper resolution of their issues. One customer even noted an attempt at intimidation regarding payment. While there are a few positive comments, the overwhelming sentiment is that potential clients should seek alternatives to this company. --- Hedden Plumbing's reviews present a strong consensus of dissatisfaction, with multiple customers expressing frustration over the behavior of the service personnel, specifically citing rudeness and an arrogant demeanor. Many clients experienced a troubling lack of professionalism, including dismissive attitudes and an unwillingness to adequately resolve plumbing issues. Several reviews mentioned that the service technician insisted on unnecessary upsells or claimed that installations were not up to code, leading to feelings of being cornered into paying more. The behavior of the owner, Irv, was frequently highlighted as condescending, giving clients the impression that their concerns were not taken seriously. Notably, one reviewer described a situation where a technician created a fake issue to justify additional charges, which raises concerns about ethical practices within the company. Additionally, customers reported feeling intimidated, particularly in instances where service charges were contested. One reviewer mentioned receiving threatening communication regarding payment, heightening their discomfort with the company's practices. Despite a few positive reviews indicating satisfactory experiences with Irv's plumbing work, they are vastly outnumbered by the negative experiences shared by others. The overall impression is that the company struggles with maintaining standard customer service practices, leading to a distressed clientele that advises seeking plumbing services elsewhere. Read less