Cleary Plumbing & Air

Cost Concerns: A recurring theme in the reviews is the overwhelming sentiment that Cleary Plumbing & Air is significantly overpriced for the services rendered. Multiple instances mention discrepancies between estimates and final charges, with a specific reference to a customer feeling extorted for a service that ended up being simple and less costly than quoted.Service Quality: Many customers repo... Read more

Cost Concerns: A recurring theme in the reviews is the overwhelming sentiment that Cleary Plumbing & Air is significantly overpriced for the services rendered. Multiple instances mention discrepancies between estimates and final charges, with a specific reference to a customer feeling extorted for a service that ended up being simple and less costly than quoted.Service Quality: Many customers reported unfinished or poorly conducted repairs, leading to additional issues that required more visits and extra charges. Reviews note that the technicians often failed to diagnose problems correctly or perform the necessary work, resulting in further inconvenience and dissatisfaction. A notable example involves a customer frustrated that a technician failed to resolve a leak, leading to much higher costs for unnecessary work.Customer Service Issues: Complaints about poor customer service emerged, with several customers citing difficulties in communication, long wait times for callbacks, and experiences where appointments were missed or rescheduled without proper notice. These service-level concerns contributed heavily to negative experiences.Mixed Technician Performance: Positively, a few reviews highlighted specific technicians who were professional, knowledgeable, and courteous, suggesting that there are competent workers within the company. However, this positivity is tempered by complaints that suggested inconsistency in who customers encountered for service Read less