Bobby

The overall sentiment towards Bobby's Plumbing is predominantly positive, with a significant number of reviews commending the speed and efficiency of the service provided. Clients frequently express appreciation for the company's prompt response times, with specific mention of technicians who arrived quickly and executed repairs effectively. Positive experiences often highlight courteous and helpf... Read more

The overall sentiment towards Bobby's Plumbing is predominantly positive, with a significant number of reviews commending the speed and efficiency of the service provided. Clients frequently express appreciation for the company's prompt response times, with specific mention of technicians who arrived quickly and executed repairs effectively. Positive experiences often highlight courteous and helpful staff, specifically technicians who communicate well and demonstrate thorough knowledge of plumbing issues. However, the reviews also contain notable negative sentiments, especially regarding customer service. One of the recurring themes is frustration over warranty work. Several customers reported issues with the company's policies, lack of follow-through, and unhelpful responses from staff when addressing warranty concerns. This aspect significantly dampens the overall satisfaction for some clients. Additionally, there are complaints regarding unexpected charges and dissatisfaction with cleaning up after service, with some customers indicating they would not use Bobby's Plumbing again due to these experiences. A few reviews reflect highly on the professionalism of the team, and the presence of their own licensed technicians is often cited as a reassuring factor for DIY enthusiasts or new homeowners needing reliable service. While some customers confirmed that the rates were reasonable for the work done, others felt the pricing was unclear or higher than expected for the level of service provided. In summary, Bobby Read less